Frequently asked
Ask us anything. Here's most of it.
The tour itself
Is the tour private, or will we share the car?
Always private. You never share the vehicle with strangers and there is no fixed group schedule. The car and the driver are yours for the whole day.
What is included in the price?
The vehicle, the driver, all fuel, every kilometre of the route and all the waiting time, door to door from your address in Tirana. Site entry tickets and food are not included, each destination page lists those separately so there are no surprises on the day.
Can we stop wherever we want?
Yes, and waiting time is included. If you want twenty extra minutes at a viewpoint, or a coffee in a village on the way, just say so.
Do I need a driving licence?
No. You are a passenger throughout. Licences, age limits and driving experience are irrelevant, unlike a self-drive rental.
Is it suitable for children or elderly travellers?
Yes, they are a large part of who we built this for. There is no walking required, the vehicle is comfortable, and you set the pace.
What language does the driver speak?
English and Albanian. Tell us in advance if you need another language and we will do our best.
Booking and payment
How do I pay?
Three ways: pay the driver in cash at the end (10% off the listed price), pay in full by card online, or leave a card deposit to hold the car and settle the rest on the day. Reserving costs nothing.
Is it cheaper to pay in cash?
Yes. Paying the driver in cash on the day takes 10% off the listed card price. Card, in full or as a deposit, is charged at the listed price.
Can I cancel?
Yes, free of charge up to 24 hours before your departure. Just message us. Anything you paid is refunded or moved to a new date.
How quickly will you confirm?
The same day, usually within a couple of hours, by email at the address you give us. We are reachable 09:00-20:00 daily.
The calendar says a day is full, is that real?
Yes. The calendar reads live from our fleet, and a struck-through day means every vehicle is committed. Message us anyway if your dates are fixed; occasionally something moves.
Can you take more than four people?
Not in one vehicle. Five to eight guests means a second car goes out on the same departure, and the booking page shows that price clearly before you reserve.
Logistics
Do you pick up from my hotel?
Yes, door-to-door anywhere in Tirana, included at no extra cost. Give us the hotel name or the street address when you reserve.
Can you collect us from Durrës, Golem or the airport?
Ask us. It is usually possible with notice and may carry a small surcharge for the extra distance.
How far is Bovilla Lake from Tirana?
About 15 km north: roughly 25 minutes of tarmac plus 20-30 minutes of gravel track. Door to viewpoint is 45-60 minutes.
What should I bring?
Sunglasses, water and a layer, mountain viewpoints run several degrees colder than Tirana and the wind funnels through the canyons. Shoes with grip if you plan to walk around at a stop. Bring a card and some cash for entry tickets and lunch.
When is the best time to go?
May, June, September and October for colour and comfort. Early morning or late afternoon for the light. See our full guide on the best time to visit.